What is the delivery time & cost?

Last updated: 8/3/20

Due to the on-going situation with COVID-19 (coronavirus) delivery times have been extended and may take longer than estimated. 

The table below shows some estimated times for each delivery service currently available. An estimated delivery date will be provided at checkout. 
 

Delivery method

Cost

Delivery time

Receive your order from DPD at a specified address

€4,99 (Free delivery on orders over €25)

5-6 business days

Pick up your order at a DPD PUDO collection point

€4,99 (Free delivery on orders over €25)

5-6 business days

 

Public holidays & Warehouse closed
Please note that orders placed one day before, or on the days that our warehouse is closed will take a bit longer to be delivered. The warehouse will be closed on the following dates: 01.01.2020, 13.04.2020, 01.05.2020, 21.05.2020, 01.06.2020, 21.07.2020, 15.08.2020, 01.11.2020, 11.11.2020, 25.12.2020.

Delivery Rules & Restrictions
  • Orders are shipped on business days only. Business days are Monday to Friday, excluding national holidays in Belgium and Germany.
  • Delivery days run from Monday - Friday. 
  • All deliveries must be signed upon receipt.
  • We cannot deliver to PO boxes.
  • Due to logistical difficulties in making deliveries to certain remote areas, we reserve the right to cancel your order and make such orders subject to additional Terms & Conditions (e.g. requiring a minimum order value). You will receive a notification in case of cancellation or in case of difficulties with processing your order shortly after the issue is identified.

 

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