Why is my online order cancelled?

Last updated: 15/10/18

We are sorry to hear that your order is cancelled. It is very hard to define a specific reason why the order is cancelled. For more information about your order and the cancellation you can check the order tracker. We suggest you to re-order the items.
 
If your order, or part of it, is cancelled, we’ll pay you back the amount of the cancelled products. 

Did you find this article helpful?

Yes / No

Où est ma commande ?

Connectez-vous ou utilisez le Suivi pour invité afin de suivre votre commande, effectuer un retour, annuler des articles ou vérifier le statut d'un remboursement.

Still can't find your answer?

ASK OUR CUSTOMER SERVICE

Mon - Fri 8:00 AM to 9:00 PM
Sat 9:00 AM to 5:00 PM