If I missed the delivery of my package can I book a redelivery?

Last updated: 15/10/18
If you missed the first delivery attempt it isn’t possible to book another one.  Instead, your order will be dropped off at a nearby pick-up point, which will be mentioned on the notification card that’s left for you by the carrier. The card states at which pick-up point the order has been left at.
 
When you pick up your order remember to take some proof of identity and your notification card.
 
You didn’t receive a notification card from your carrier? Please contact DPD.

Did you find this article helpful?

Yes / No

Où est ma commande ?

Connectez-vous ou utilisez le Suivi pour invité afin de suivre votre commande, effectuer un retour, annuler des articles ou vérifier le statut d'un remboursement.

Still can't find your answer?

ASK OUR CUSTOMER SERVICE

Mon - Fri 8:00 AM to 9:00 PM
Sat 9:00 AM to 5:00 PM