How many days do I have to return my order?

Last updated: 14/11/18

Longer return time on your Christmas shopping for free
Santa knows exactly what people want for Christmas, but not everyone is so sure. If you need a different size or colour, we have a gift for you - any orders between 1st Nov - 24th Dec qualify for extended Christmas returns! You'll have until 31st Jan 2019 to send your item(s) back for a full refund.​​​​​​​


Items purchased from the adidas online shop
Returns are free & easy within 30 days* (or 14 days** for limited products such as YEEZY) of receiving your order if they qualify as per our returns policy. If you received items from one order in several parcels, the 30-days return period begins on the day you received the last parcel.

*If you ordered prior to the 10th of September 2018 at 10.00 AM, you can return your products within 100 days of the delivery date.

**Please be aware that hype products such as YEEZY, should be returned within 14 days of the delivery date. In the process of ordering these hype products we communicate to you that the return period of 14 days applies.

Items purchased at an adidas retail store
Purchases from one of our official adidas stores can be returned in-store within 30 days (or 14 days for hype products such as YEEZY) of purchase. Please check your receipt for the exact purchase date.

Please note: customised and personalised items are made uniquely for you, and cannot be returned unless there is a manufacturing fault.

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